Mobile Application to Enhance Sales Force Productivity at a Global CPG company

Global CPG company equipped its executives and users with the Unvired Mobile Application integrated with SAP, enabling the sales executives with access to real-time Customer Data and product information with Offline capability to enhance productivity.

Global CPG Leader

COMPANY – Global CPG Leader in South Africa

INDUSTRY – Consumer Products

SOLUTION – Mobile Application integrated with SAP, enabling the sales executives with access to real-time Customer Data and product information with Offline capability to enhance productivity.

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Business Challenges

  • Sales executives require real-time customer data, product, and pricing information during customer visits.
  • Existing web-based mobile solution did not give access to real-time customer/product information.
  • Inability to create sales orders when there was no connectivity leading to business delays and customer dissatisfaction.
  • Cross-Platform: have a heterogeneous application that can run on BlackBerry, Android & Apple devices.

Solution

Mobile App to access SAP customer & product information, create sales orders instantaneously from the field – with or without connectivity.

Benefits

  • Mobile App with real-time data. Eliminate sales order delays due to no connectivity.
  • Eliminate vendor lock-in
  • Reduced maintenance fee resulting in huge cost saving.
  • Reduce telesales workforce substantially.
  • Improved customer satisfaction (customers prefer face-to-face sales rather than telesales).

About Customer

Customer is a Global CPG Leader in South Africa.