Global CPG leader deployed Unvired Mobile DSD App to Increase Operational Efficiency

Unvired mobile direct store delivery app integrated with SAP.

Global CPG Leader

COMPANY – Global CPG Leader in South Africa

INDUSTRY – Consumer Products

SOLUTION – Mobile Application for Direct Store Delivery integrated with SAP.

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Business Challenges

  • Existing solution lacked features like electronic signature capture, digital invoice generation on the device. Since the invoices were paper-based, cost and effort of scanning were high as well as there were missing invoices.
  • A custom middleware was maintained which was very costly to maintain.
  • The current application had a very basic user interface which was difficult for the user to use.

Solution

  • Pre-Sales: Download Tour/Visit List on the Mobile device: Route, Inventory, & Pricing information
  • Check-Out: Validate product inventory in truck and cash with driver
  • Delivery: Deliver Pre-sold Orders and Direct sales from Truck
  • Sales Order Taking & Manage Pricing
  • Invoice and Payment Collections
  • Truck Loading and Inventory Management
  • Route Accounting – Driver expenses, etc.
  • Routing: Integration with Google Maps
  • Surveys and Data Collection: Integrated with SAP CRM
  • Reports/Analytics: Integrates with SAP BW/BI

Benefits

  • Increased Operational efficiencies in terms of user productivity
  • Inventory Reduction: Delivery drivers can make decisions based on Service Level Agreements
  • Reduced Out of Stock Conditions at Point of Sale
  • Increased Cash Collections: Download Open items from SAP on mobile devices, Close Open Items
  • Increased Sales: Real-time price checks, create sales orders in SAP, check inventory
  • Increased Customer satisfaction via filling Customer surveys
  • Eliminated Lost Collections

About Customer

Customer is a Global CPG Leader in South Africa.