Natural Language Processing (NLP) is a paradigm shift in how humans interface with systems. Instead of the traditional GUI screens, we can now text (Chat) or speak (Voice) to systems. This is a much more natural way for humans to communicate and Simplifies Work while increasing productivity. Unvired has incorporated the Open Source NLP engine, Chatscript in some of our mobile applications to provide User Support. Users can text or speak support related questions “In-App” and get answers back without the need to email or phone a support agent.
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