Nustar Mobilized SAP Plant Maintenance Using Unvired Mobile App for SAP EAM

Nustar Energy Mobilized their SAP Plant Maintenance with Unvired Custom Rounds & Work Orders mobile app.

Oil and gas - NuStar

Industry: Oil and Gas

Solution:  Custom Rounds & Work Orders mobile app to mobilize SAP Plant Maintenance.

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Business Challenges

  • Paper-based disconnected processes to collect assets & process data.
  • Inefficient Work Processes – print paper documents, collect data in the field and make entries later in SAP which leads to data inaccuracy
  • Low Visibility of Plant Operations
  • Enable technicians to access Procedures and Work instructions on the mobile device
  • Streamline Plant Maintenance and Warehouse Operations
  • Enable Mobile Workforce- Anytime, Anywhere
  • Inefficient audits


  • Integration with SAP ECC and OpenText (document management system).
  • Capture inspection data on mobile and store it into SAP as well as in Open Text in
    the form of a PDF file.
  • Prepare audit packages as needed for regulatory audits.
  • Create notifications, capture pictures, send attachments, and associate digital signature to report the issue.
  • RFID Reader integration to unlock the Inspections using the mobile app.
  • View & update Equipment & Functional Locations.
  • GPS Capture
  • Work Offline
  • Integration with Microsoft active directory for user authentication.
  • Mobile Devices: Windows 10 industrial rugged tablets


  • Reduced cost and Enhanced Compliance
  • Increased Uptime and productivity
  • Improved Data Quality and Digital Maintenance Records
  • Increased Safety due to better monitoring of Asset Inspections
  • Real-time collaboration
  • Enhanced Operational Excellence
  • Improved decision making

About NuStar

NuStar Energy is a publicly-traded energy infrastructure Company (Mid-stream) based in San Antonio, Texas, and it is one of the largest independent terminals and pipeline operators in the U.S.​ NuStar operates approximately 10,000 miles of pipelines and 64 terminal and storage facilities across the United States, Canada, and Mexico with an approximate storage capacity of 57 million barrels. The facilities primarily store and distribute crude oil, refined products, and specialty liquids.​