The utility industry faces immense challenges in managing its complex network of assets spread across vast geographic areas. From power lines and substations to water pipes and gas mains, these critical infrastructure components require constant maintenance, repairs, and upgrades. However, traditional paper-based or desktop work order management systems often hinder their efficiency, leading to delays, miscommunication, and suboptimal resource utilization.
The integration of Geographic Information Systems (GIS) has ushered in a paradigm shift, revolutionizing how utility companies approach work order management. GIS is a powerful software tool that integrates geographic data like maps with various other information sources, allowing users to visualize, analyze, and understand complex data within a geographic context. Imagine a map that not only shows streets and buildings but also overlays information about power lines, water pipelines, and even customer locations – that’s the power of GIS in action.
The Benefits of GIS-Enabled Mobile Work Order Solutions:
1. Real-Time Access to Spatial Data:
GIS-enabled mobile work order solutions equip field crews with real-time access to spatial data and asset information directly on their mobile devices. With a tap on the screen, technicians can visualize the location of assets, view detailed attribute information, and access relevant maintenance histories, enabling them to make informed decisions on-site.
2. Optimized Routing and Navigation:
With a GIS-enabled mobile work order app, field crews can leverage advanced routing and navigation features. The system can automatically suggest the most efficient routes based on real-time traffic conditions, asset locations, and crew availability, minimizing travel time and fuel consumption.
3. Streamlined Data Collection:
Mobile work order solutions eliminate the need for paper-based data collection and manual entry, reducing the risk of errors and increasing data accuracy. Field crews can capture asset data, update work order statuses, and record observations directly on their mobile devices, ensuring that information is synchronized in real time with the central system.
4. Enhanced Collaboration and Communication:
GIS-enabled mobile work order solutions foster seamless collaboration between field crews, dispatchers, and other stakeholders. Real-time updates on work order progress, crew locations, and asset conditions enable effective coordination and rapid response to emergencies or unplanned events.
5. Improved Safety and Compliance:
GIS-enabled mobile work order solutions enhance safety and compliance by providing field crews with up-to-date information on asset locations, potential hazards, and regulatory requirements. Technicians can access safety protocols, permit information, and relevant regulations directly from their mobile devices, reducing the risk of accidents and ensuring adherence to industry standards.
Unvired’s GIS-Enabled Mobile Work Order Solution
Unvired offers a robust Mobile Asset Management solution that seamlessly integrates with leading GIS platforms like Esri’s ArcGIS, empowering utility companies with location intelligence. This powerful combination streamlines field operations enhances productivity and delivers superior customer experiences. Through map-based work orders, interactive route planning, and swift response to customer issues, field crews can operate with unparalleled efficiency and connectivity.
Customer Case Study
Recently, Unvired deployed its Mobile EAM app integrated with ESRI ArcGIS at an Electricity Distribution Company (Utility) based in New Zealand. By integrating Unvired’s SAP Mobile EAM app with SAP ECC and ArcGIS, field technicians can access map-based work orders, plan routes using an interactive map, and promptly address customer complaints. The result? Connected processes for field users and improved field service efficiency, exemplifying the transformative potential of GIS-enabled mobile work order solutions.
Embracing GIS-enabled mobile work order solutions has become a game-changer for utility companies striving to meet the growing demands for reliable and sustainable service delivery. By empowering field crews with the right tools and information at their fingertips, utilities can unlock new levels of operational efficiency, customer satisfaction, and regulatory compliance.
Experience the power of location intelligence for your business. Contact Unvired today to schedule a demo and explore how our solution can revolutionize your field operations.