The customers’ perception is your reality
Samson Ropes Deployed Hybrid App for Rope Inspections using Augmented Reality (AR)
Samson Rope enabled Samson Technicians and customers to perform rope inspections using Unvired's Hybrid App with seamless integration to Salesforce.
Solution–Unvired Hybrid app that measures rope length during the rope inspection process.
- Rope inspections were captured on paper or spreadsheets.
- Technicians needed to visit customer locations for visual examination to identify defects.
- The crew often lacked the ability to properly inspect and accurately report the damage.
- Technicians faced issues in identifying product configuration.
- No Integration with Cloud or On-Premise Platforms.
- Digital Vision: Enable Samson Technicians and customers to perform rope inspections using Hybrid App with seamless integration to Salesforce.
Hybrid App for Rope Inspections & Line Management (Asset Tracking):
- Cross-Platform—iOS, Android, Windows, and Web.
- Role: Employees, Customers, and Guests (non-registered users).
- Integration with Salesforce to store inspection data for analysis.
- Augmented Reality: Use ARKit & ARCore to measure rope
- Custom Image Annotations: Visually identify the extent of damage while annotating using the Abrasion scale.
- Read rope identifiers like RFT, Certification Number, or general Rope Product information via NFC.
- View list of historical inspections
- Manage multiple levels of permission-based on roles.
- Rope information is cached in the app to perform inspections while offline.
- Mobile Devices: Android Smartphones & Tablets, iPhones, iPads, and Windows 10 tablets.
- Non-Invasive: No Development in Salesforce
- Predictive Maintenance: Reduced risk during use.
- Increased Operational Excellence/Safety.
- Enhanced Field Service.
About Samson Rope
Samson Ropes is a worldwide leader in the development and manufacture of high-performance synthetic ropes. Their range of products includes HMPE, Aramids, LCP, Polyester, Nylon, and hybrid/blended ropes.
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