Genie integrates seamlessly with SAP Enterprise Asset Management (EAM) to boost technicians’ productivity, optimize supply chain performance, and reduce maintenance costs.
Houston, Texas — April 10, 2025 —Unvired Inc, a leading provider of AI-powered Connected Worker Solution for Maintenance, Operations, Warehousing, and HSE, announced today that its AI Maintenance Agent ‘Genie’ is certified by SAP as built with SAP Business AI.
By leveraging the Generative AI Hub in SAP AI Core on the SAP Business Technology Platform (BTP), Genie enhances SAP EAM processes by helping Maintenance Technicians create & close notifications with more accurate failure mode and damage code data and analyze sub-component failures using historical notifications, work orders, and invoices. Benefits include improved supply chain performance, reduced costs, and intelligent search of maintenance procedures for increased productivity.
“The SAP Certification of our AI Maintenance Genie Agent is a significant milestone for Unvired and strengthens our position in the SAP ecosystem.” said Alok Pant, CEO of Unvired. We’re not just digitizing maintenance processes; we’re fundamentally reimagining how technicians interact with complex equipment maintenance data. By embedding Generative AI into maintenance workflows, we augment technicians and supervisors to make better, faster decisions—driving asset reliability, reducing lifecycle costs, and increasing operational efficiency.”
Built for SAP EAM/Plant Maintenance, the key AI capabilities of Genie include:
- Assisting technicians in Notification Creation & Closure: Genie helps technicians close notifications faster & accurately by suggesting appropriate codes for object parts and damage codes. It validates equipment records and proposes failure mode codes, ensuring accurate and efficient maintenance operations.
- Sub-Component Analysis: Genie analyzes historical data from notifications, work orders, purchase requisitions, and invoices to uncover patterns in sub-component damage and associated costs. By identifying patterns, Genie helps you manage assets effectively, optimize supply chain performance, and prevent future breakdowns.
- Intelligent Document Searches: Genie assists technicians with semantic search to find AI enabled precise answers to their questions by extracting data from asset manuals & procedures using retrieval augmented generation (RAG) enabled by the SAP HANA vector engine.
- Cross-Platform Deployment: Genie seamlessly integrates with SAP S/4HANA, offering a cross-platform experience across Web (Fiori App) and mobile (iOS, Android, & Windows).
The Unvired AI Maintenance Genie is listed on SAP-certified Solution Directory and can also be found on the SAP Store.
“SAP’s rigorous certification process confirms that Genie meets technical compliance standards, integrates flawlessly with SAP solutions via SAP Integration Suite, and adheres to Responsible AI and SAP AI Ethics Policies. This isn’t just a tool – it’s a trusted tool, built to elevate maintenance workflows”, said Srinivasan Subramanian, CTO of Unvired.
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About Unvired
Unvired is a certified SAP partner headquartered in Houston, Texas, with over a decade of experience delivering AI-powered Connected Worker solutions for Maintenance, Operations, Warehousing, and HSE. Our solutions include mobile apps for Asset Management, Inventory/Warehouse Management, Digital Forms, Safe Work Permits, and AI Agents for EAM and HSE. We help customers make better decisions by leveraging AI, data, and analytics to reimagine how work gets done.
With a global customer base spanning North America, Europe, APAC, and South Africa, Unvired is a trusted name in digital transformation for the industrial workforce. Learn more or schedule a demo at https://unvired.com/.
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Media Contact:
Susheel Kumar
Unvired Inc.
Phone: 713.560.2760
Email: susheel.kumar@unvired.com
