The customers’ perception is your reality
Mobile Application to Enhance Sales Force Productivity at a Global CPG company
Global CPG company equipped its executives and users with the Unvired Mobile Application integrated with SAP, enabling the sales executives with access to real-time Customer Data and product information with Offline capability to enhance productivity.
Global CPG Leader
COMPANY – Global CPG Leader in South Africa
INDUSTRY – Consumer Products
SOLUTION – Mobile Application integrated with SAP, enabling the sales executives with access to real-time Customer Data and product information with Offline capability to enhance productivity.
- Sales executives require real-time customer data, product, and pricing information during customer visits.
- Existing web-based mobile solution did not give access to real-time customer/product information.
- Inability to create sales orders when there was no connectivity leading to business delays and customer dissatisfaction.
- Cross-Platform: have a heterogeneous application that can run on BlackBerry, Android & Apple devices.
Mobile App to access SAP customer & product information, create sales orders instantaneously from the field – with or without connectivity.
- Mobile App with real-time data. Eliminate sales order delays due to no connectivity.
- Eliminate vendor lock-in
- Reduced maintenance fee resulting in huge cost saving.
- Reduce telesales workforce substantially.
- Improved customer satisfaction (customers prefer face-to-face sales rather than telesales).
Customer is a Global CPG Leader in South Africa.
Our Blissfully Happy Customers
We selected the Unvired Mobile Platform over other competing platforms because it offered us the greatest value, ease of building custom applications and seamless integration with SAP. Kaneka Americas is live on the Unvired Mobile Rounds Manager and the Unvired Warehouse Management mobile apps (that integrate with SAP) which have enhanced our Asset Maintenance and Shipping processes. Another major reason for selecting Unvired is its team of skilled individuals who understand both SAP and Mobility and are able to identify business opportunities. We found Unvired to be flexible, cost-effective, and responsive while delivering on time. We regard them as our extended team.
We are extremely pleased with the level of support we receive from Unvired. As a valued business partner, they provide us the necessary, expert resources needed to deliver our own solutions and products. And we find the Unvired team to be flexible and responsive. For example, we have leveraged Unvired’s Drag & Drop Form Builder to quickly deliver mobile form-based applications as well as leveraged Unvired for other integration assistance into our own Utility Management System product.
We deployed the Unvired Turbo Forms app on our iPad and Android tablets to collect asset information in the field for electric motors, gearboxes, fans, compressors, pumps, etc. This was for Inspections of physical asset condition and verifying key information (asset class, rpm, horsepower, and coupling type). Knowing this information helps with asset condition monitoring, failure mode diagnosis, and executing work orders. This year we decided to kill paper. Having to manually search through paper files was time-consuming and difficult. This app has made our lives much easier. Now, we quickly pull up any asset-related information when we need it.