This is the flavor of new seasons everywhere! Be it web series or movies, every franchise is coming out or has already come out with a new season. Unvired is also happy to announce the new version 2 of Digital Forms! In a series of blogs, I will write on what drives the Unvired Digital Forms product, how customers are contributing to it, and how we are evolving it for the future. But before we embark on that journey, it’s but fitting that I reveal the “prequel” and then start the journey.
The Digital Forms product at Unvired had an exciting start in 2018. We were talking to customers on our flagship Plant Maintenance for SAP product and the forms conversation kept popping up. Customers were collecting a lot of data in disparate ways but almost always had the challenge of updating this data in SAP. Most solutions moved this data to the cloud (Google, Dropbox, etc) but not many were actually able to integrate this with enterprise systems like SAP. This looked a promising add-on product to our Enterprise suite and we formally started on the Forms journey then.
The first version of the app was deployed at a large customer in North America where we had been having ongoing discussions on digital forms. The customer had an in-house IT team and good HTML5/JS developers. They liked the approach of designing these forms the way they wanted to and quickly started rolling out scores of forms. We also quickly scaled from a few tens of users to hundreds of users across all their different locations. During this run given the availability of the Unvired SDK on iOS, Android and Windows 10, we were also able to quickly put together the different versions for the different devices and rolled it out. Conversations with a few other customers also started progressing and the solution was also implemented at a couple of other customers.
This was the fundamental feedback on which we as a team decided to move the Forms version 1 we had into an extended Support schedule so that all existing customers could use the app without issues while we redesigned and reimplemented version 2 of the Forms App. The requirements for the Digital Forms app Version 2 or Forms Reloaded as we liked to call it were simple:
- Drag and Drop designer to build forms—No Code Form Builder.
- Needs to work online and offline, needs to work everywhere no matter what the approach.
- It had to be a Low-code/No Code system as customers wanted to design and roll-out forms rapidly.
- It had to be a self-service approach with a low touchpoint/handholding with the Unvired team.
- The integrations we had with SAP, IBM Maximo, and all the other enterprise systems should be easily consumed via a Workflow.
These were the founding principles on which the Unvired Digital Forms app Reloaded journey started. During the course of the next weeks, we will delve further into each and every feature that distinguishes the new version of the Forms App and how this benefits customers. Thanks for dropping by, I look forward to taking you along on the journey. Follow Unvired on Twitter for updates on this and more.